Archive for December, 2009

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Bada-Bing

A couple of weeks ago I was checking my eBay auctions and found that the eBay search engines were down. I panicked then realized although none of my customers could find my items to buy, there was nothing to do but wait.
Tonight I went to Bing.com to do some shipping and found this:

Bing.com apparently [...]

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Choose Your Packing Materials Wisely

Have you ever received a shipment, opened the box and found yourself with tons and tons of newspaper? Or how about those packages that come with shredded confetti style packing. Then there are packing peanuts (ghost farts), bubble wrap and packing pillows. How do you know what is the best type of [...]

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Does Size Really Matter?

I sell quite a number of china dishes and ship them to customers all over the world. A couple of months ago I sold a large vintage bowl to a customer in Australia. It pays to sell internationally because this buyer was willing to pay more for the bowl that my USA bidders [...]

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Building Relationships with Your Customers Begins with Communication

I was reading a forum post today from a new eBay buyer who was asking the question “How long should I wait for my items to arrive before I get concerned?”. If your customer doesn’t know when the item they purchased from you should arrive you aren’t communicating effectively.
Many online sellers mistakenly [...]